At Pug Labs, we are committed to protecting your privacy. We understand that your personal information is important to you, and we take the responsibility of handling it seriously. Each of our apps has its own plain-language privacy policy describing exactly what it does and does not collect, and the general policy further down this page covers our website and services.
Our Apps
For the apps listed here, the app-specific policy is the authoritative one and takes precedence over the general statements below:
General Privacy Policy
The sections below describe how Pug Labs handles personal data across our website (puglabs.io) and our services generally, and they apply wherever an app-specific policy doesn't say otherwise.
Analytics, Error Monitoring, and Cookies on This Website
This website collects anonymous, cookieless usage statistics through PostHog (a US-hosted analytics provider that processes data on our behalf): the pages you view, the page you came from, clicks on links and buttons, and your general browser and device type. No cookies or persistent identifiers are used for analytics, visits are not linked across sessions, and none of this data identifies you or is ever sold.
If something on the site breaks, an error report is sent through Sentry so we can find and fix the problem. These reports include technical details such as your browser and operating system and a trace of the error, and a small sample of sessions may be replayed to help us diagnose issues.
This website sets no advertising or tracking cookies. Your browser's local storage is used only for functional preferences, such as your light/dark theme choice and dismissing the privacy notice.
Collection of Personal Data
We collect only the personal data that is necessary to provide our services, improve our products, and troubleshoot any issues you may have. This includes information such as your email address, name, and device information.
We may also collect data about how you use our products and services, such as the features you use and the frequency of use. This information helps us understand how our products and services are being used and how we can improve them.
Use of Personal Data
The personal data we collect is used for the following purposes:
- To provide our products and services to you.
- To improve the quality of our products and services.
- To troubleshoot any issues you may have with our products and services.
- To provide personalized experiences and support.
- To communicate with you, such as sending you updates, security alerts, and promotional offers.
Sharing of Personal Data
We do not sell your personal data to third parties. We may share your personal data with third-party service providers who assist us in providing our products and services, such as data storage providers or customer support services. We take appropriate measures to ensure that these service providers protect your personal data and comply with applicable laws.
Protection of Personal Data
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction.
Retention of Personal Data
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law.
Access to Personal Data
You have the right to access, update, and delete your personal data. You can request access to your personal data by emailing us at privacy [at] puglabs.io.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes to this Privacy Policy by posting an updated version on our website.
Contact Us
If you have any questions about this Privacy Policy or our handling of your personal data, please contact us at privacy [at] puglabs.io.
This Privacy Policy was last updated on 2026-07-21.